Chery Opens Landmark Spare Parts Warehouse in Dubai to Serve KSA and GCC

SAUDI ARABIA : Chery International launches the largest Chinese auto parts warehouse in the Middle East, boosting after-sales support and cutting service times for customers in KSA and the GCC.

• Chery opens a 12,000 sqm spare parts warehouse in Jebel Ali, Dubai.
• The facility serves KSA and GCC with over 20,000 spare parts.
• They will offer faster delivery and enhance after-sales support for Chery vehicle owners.
• It'll strengthen collaboration between Sanabel Modern Motors and Chery International.

Chery International, a leading Chinese automotive brand, has inaugurated its largest spare parts warehouse in the Middle East. Located in Jebel Ali, Dubai, this facility aims to streamline after-sales support for customers in Saudi Arabia (KSA) and the Gulf Cooperation Council (GCC). The move highlights Chery’s commitment to improving service efficiency and enhancing customer satisfaction in the region.

Largest Chinese Warehouse in the Middle East

The new warehouse spans 12,000 square meters and houses over 20,000 spare parts. With an advanced logistics system and a storage area of 25,000 square meters, the facility is set to handle growing demand. It provides Chery owners in KSA faster access to original spare parts, ensuring reduced wait times for both routine maintenance and complex repairs.

Enhanced After-Sales Services for KSA Customers

The Jebel Ali warehouse will significantly improve after-sales service by:

• Reducing spare parts delivery time.
• Ensuring constant availability of original Chery parts.
• Supporting both routine maintenance and major repairs efficiently.

This development underscores Chery’s mission to provide high-quality services that meet the growing expectations of car owners in KSA.

Commitment to Excellence

Sanabel Modern Motors, the exclusive distributor of Chery vehicles in KSA, plays a pivotal role in the collaboration. Eng. Hesham Amer, General Manager of Sanabel, emphasized that the facility reflects Chery’s global ambition and its “customer first” approach. Similarly, Ahmed Abdel Fattah, After-Sales Service Manager, stressed the importance of logistics efficiency and delivering a seamless service experience to Chery owners.

Strengthening KSA’s Automotive Sector

This partnership between Sanabel Modern Motors and Chery International showcases a strong commitment to innovation and operational excellence in Saudi Arabia. By providing quick and reliable access to spare parts, the facility bolsters the region’s automotive market while ensuring that customer satisfaction remains a top priority.

Chery International’s new spare parts warehouse in Dubai marks a major milestone for the KSA automotive sector. With enhanced after-sales support and faster service, this facility sets a new standard in customer care, reinforcing Chery’s position as a leader in automotive innovation and reliability.